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AWS, Amazon and AI
Amazon's AWS CEO Teases Major AI Advancements
Matt Garman, CEO of Amazon, describes AI as a transformative technology with endless potential. AWS re:Invent to showcase AI and cloud updates.
AWS’ Amazon Connect service gets new-gen AI updates
Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent conference.
AWS Announces Amazon Connect a New Generative AI to Enhance Customer Service.
AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced Amazon Connect, a generative AI to enhance end-to-end customer service. Amazon Q in Connect,
Amazon Web Services CEO Promises ‘Needle-Moving’ AI Updates
Invent conference, Chief Executive Matt Garman says there is no end in sight to the artificial intelligence race.
AWS upgrades Amazon Connect with new generative AI features
The update was detailed today ahead of the cloud giant’s AWS re:Invent 2024 event, which will kick off on Monday. Amazon Connect made its original debut in 2017. The service uses AI to provide contact center agents with advice on how to answer customer inquiries.
Amazon AI data centers to double
Amazon partners with startup to pilot AI tech for data center carbon removal
Amazon Web Services (NASDAQ:AMZN) has partnered with startup Orbital Materials to utilize its artificial intelligence platform to develop advanced materials capable of reducing the carbon footprint of data centers.
Amazon to pilot AI-designed material for carbon removal
Amazon.com Inc plans to pilot a new carbon-removal material for data centers, which are at risk of worsening emissions from artificial intelligence systems they power, a startup behind the deal said on Monday.
Amazon AI data centers to double as carbon capture machines
Amazon’s data centers could soon double as carbon capture machines, offsetting the harmful effects of the massive amounts of energy required to run them. Amazon Web Services is partnering with startup Orbital Materials,
CMS Wire
27m
Amazon Connect’s New Era: AI, Omnichannel Support and Enhanced Security
Amazon Connect integrates generative AI, enhancing customer segmentation and interaction quality. Omnichannel expansion. New ...
1h
Balbix expands cybersecurity offerings with three AI-powered tools on AWS Marketplace
Cybersecurity posture firm Balbix Inc. today announced three new generative artificial intelligence products available on ...
12h
on MSN
AWS wants to make your call center interactions less painful
Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...
SDxCentral
1h
Marvell Expands Strategic Collaboration with AWS for Enhanced AI Infrastructure
Marvell Technology expands collaboration with AWS to enhance cloud services and semiconductor solutions, driving innovation ...
2h
AWS details materials science collaboration with Orbital Materials
As part of the collaboration with AWS, Orbital Materials will develop materials and technologies for “data center-integrated ...
5d
AWS AI Data Lead: Pushing Past Prototypes In Generative AI
As generative AI moves to production systems, adopters are reaping rewards like accelerated productivity, says Swami ...
InfoWorld
3h
AWS brings RAG evaluation and LLM-as-a-judge feature to Amazon Bedrock
AWS has introduced a new Rerank API inside Bedrock Knowledge Bases. The tool is designed to offer developers a way to use ...
InfoQ
1d
AWS Reveals Multi-Agent Orchestrator Framework for Managing AI Agents
AWS has introduced Multi-Agent Orchestrator, a framework designed to manage multiple AI agents and handle complex ...
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