Amazon Connect integrates generative AI, enhancing customer segmentation and interaction quality. Omnichannel expansion. New ...
Cybersecurity posture firm Balbix Inc. today announced three new generative artificial intelligence products available on ...
Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...
Marvell Technology expands collaboration with AWS to enhance cloud services and semiconductor solutions, driving innovation ...
As part of the collaboration with AWS, Orbital Materials will develop materials and technologies for “data center-integrated ...
As generative AI moves to production systems, adopters are reaping rewards like accelerated productivity, says Swami ...
AWS has introduced a new Rerank API inside Bedrock Knowledge Bases. The tool is designed to offer developers a way to use ...
AWS has introduced Multi-Agent Orchestrator, a framework designed to manage multiple AI agents and handle complex ...