Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end ...

AWS has introduced a new Rerank API inside Bedrock Knowledge Bases. The tool is designed to offer developers a way to use ...

Matt Garman, CEO of Amazon, describes AI as a transformative technology with endless potential. AWS re:Invent to showcase AI ...

Amazon has launched AWS Security Incident Response, a service to help triage and respond to cybersecurity threats.

Slowly but surely, Amazon's AWS cloud computing unit has become a major player in the call/contact center space with its ...

Amazon is opening a slew of physical locations where customers can upload data to the Amazon Web Services cloud, the company ...

Amazon is opening a slew of physical locations where customers can upload data to the Amazon Web Services cloud, the company ...

Other updates to the mostly free low code tool for building generative AI applications includes an app search and the ability ...

AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced ...

The first enhancement that AWS introduced for Amazon Connect today is an AI-powered segmentation tool. It can scan a ...

Storing data on the cloud means it can be accessed anywhere, but uploading data to a cloud service can be time-consuming and ...

Amazon Web Services (AWS), the cloud computing arm of Amazon, launched its most recent and innovative file upload system at ...