Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end ...

AWS has introduced a new Rerank API inside Bedrock Knowledge Bases. The tool is designed to offer developers a way to use ...

Invent this week, Amazon's annual cloud computing extravaganza in Las Vegas, and as is tradition, the company has so much to ...

Amazon ( AMZN) is giving its massive Amazon Web Services (AWS) data centers a facelift. The company announced it’s improving ...

Amazon has launched AWS Security Incident Response, a service to help triage and respond to cybersecurity threats.

Matt Garman, CEO of Amazon, describes AI as a transformative technology with endless potential. AWS re:Invent to showcase AI ...

Amazon Web Services (AWS) has launched a series of new data center components to make its data centers better equipped to ...

The 'tens of thousands' of companies that use Amazon's call center tech can now create chatbots to handle more customer ...

AWS has announced Amazon Connect, a generative AI to enhance end-to-end customer service. Takeaway Points AWS announced ...

The first enhancement that AWS introduced for Amazon Connect today is an AI-powered segmentation tool. It can scan a ...

Other updates to the mostly free low code tool for building generative AI applications includes an app search and the ability ...

As part of the collaboration with AWS, Orbital Materials will develop materials and technologies for “data center-integrated ...