With a proven track record of success in telecommunications and customer experience, Hicken brings decades of industry experience and knowledge to Glia. Previously serving as VP of Channel Sales ...

New AI-powered solution enables contact center leaders to uncover trends and customer needs at scale through automated customer interaction analysis Launched earlier this year, Glia's ChannelLess ...

The retina is a dynamic tissue of the eye made up of many different types of cells. Scientists at St. Jude Children's ...

By managing digital customer service, call center and AI on a single, unified platform with Glia, agents are empowered to effortlessly transition member interactions between channels when needed ...

NEW YORK, Dec. 17, 2024 /PRNewswire/ -- Glia, the leader in customer interaction technology, today announced that channel ecosystem powerhouse Ray Hicken has joined Glia as an executive channel ...

NEW YORK, Dec. 10, 2024 /PRNewswire/ -- Glia, the leader in customer interaction technology, today announced a partnership with $1.4 billion-asset Frankenmuth Credit Union (FCU) to unify member ...

New AI-powered solution enables contact center leaders to uncover trends and customer needs at scale through automated customer interaction analysis Launched earlier this year, Glia's ChannelLess ® ...