Here's the the shocking story of a guest falsely accused of theft at a Quality Inn. Can our team help resolve this bizarre ...

These United Airlines passengers got hit with an unexpected $4,000 bill as their child's second birthday fell during thier ...

Your bank can’t reverse a successful credit card dispute nearly a year after confirming a positive resolution. So why did Nusenda backtrack and surprise this customer with a $16,544 recharge long ...

What happens when two friends' Carnival Cruise Line vacation is ruined after one was denied boarding? Will they get a refund?

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger.

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger. Your bank can’t reverse a successful credit card dispute ...

Getting denied boarding your cruise is probably one of the worst ways to celebrate your birthday. Just ask this Carnival Cruise Line passenger. Would Norwegian Cruise Line ban a passenger just for ...

If you arrive in a foreign country without a valid passport in your hand, you’re going back home. That’s guaranteed. But sometimes, that’s not all that happens, unfortunately. Here’s how a simple ...

Here's a startling tale of a bank's mishandling of a credit card dispute. Why was this customer hit with a $16,544 reversal ...